1) Who is ETIES and what does it do?

ETIES is a software house specialized in active monitoring and converting raw data into strategic insights and concrete actions.

Through the proprietary CMD platform, the company develops custom solutions to optimize operational needs.

Key areas of intervention include:

  • Active Monitoring
  • Data Collection & Processing
  • Strategic Data Analytics
  • Custom Software Development (CMD Platform)
  • Process Digitalization

The use of proprietary technology transforms complex data streams into precise and measurable decision-making tools.

Learn more about services and solutions: https://www.et-ies.it/en

 

 

2) In which sectors can ETIES monitoring be applied?

ETIES monitoring transforms data acquired in the field into management parameters. It is applied in the following sectors:

  • Industry: monitoring of machinery and plants.
  • Infrastructure: control of extensive areas and networks.
  • Agriculture and Environment: resource management and precision farming.
  • Smart Building: building optimization and management.
  • Research and Development: systems for laboratories and universities.

The technology is integrable into any complex system requiring data processing for operational actions.

Discover the applications: et-ies.it/en

 

 

3) What services does ETIES offer?

ETIES services transform raw data into strategic assets through three main areas:

  • Active Monitoring and Dashboards: 24/7 control and a holistic view of systems for real-time intervention.
  • Process Management: integration of CRM, MES, and Service Desk modules to optimize workflows.
  • Maintenance Management: planning of routine, extraordinary, and predictive maintenance via a digital ticketing system.

The proprietary platform ensures total traceability and data automation, increasing operational efficiency and service quality.

Discover the CMD platform: et-ies.it/en/cmd-platform

 

 

4) What is CMD?

CMD is the proprietary platform developed by ETIES, protected by SIAE copyright, serving as the technological core for proactive and intelligent business process management.

The system integrates the following operational modules:

  • Digital Operations: ticketing, digital reports, and Kanban boards for workflow coordination.
  • Advanced Maintenance: intervention management with configurable checklists and predictive analysis.
  • Automation and AI: rules engines, Machine Learning algorithms, Artificial Intelligence, and Chatbots.
  • Active Monitoring: real-time control of machinery, plants, and connected devices.

The scalable architecture of CMD allows integration with legacy devices and the creation of a centralized control room for constant monitoring.

Technical details: cmd platform

 

 

5) Is CMD Cloud or On-Premise?

The platform is available in both Cloud and On-Premise modes, installable on local servers or those provided by ETIES.

 

 

6) Is training provided for CMD?

Yes. ETIES provides dedicated training sessions to ensure full user autonomy.

 

 

7) Who is ETIES intended for?

ETIES solutions are designed for private companies and the Public Administration, specifically:

  • Machinery and Plant Manufacturers and Owners: for asset digitalization and monitoring.
  • Maintenance Companies: for ticketing management and predictive maintenance.
  • Public Entities: for territorial control, infrastructure, and urban management (Smart Cities).

Learn more by sector: et-ies.it/en/industries – et-ies.it/en/smart-cities

 

 

8) What does ETIES do for Public Administration?

ETIES enables data-driven governance for Public Entities through the CMD platform, automating territorial monitoring and management.

Key solutions include:

  • Georeferenced Control Room: map-based supervision of all public assets.
  • Civil Protection: hydrometric monitoring and hydrogeological risk prevention.
  • Smart City: management of parking, traffic flows, and pollution control.
  • Energy Efficiency: monitoring of energy consumption and ESG parameters for buildings.
  • Digital Healthcare: cold chain control, medical device tracking, and hospital flow management.

Learn more about PA solutions: et-ies.it/en/smart-cities

 

 

9) Why choose ETIES?

ETIES offers a single digital ecosystem that integrates monitoring and operational management, ensuring full compatibility with existing infrastructure.

Key competitive advantages include:

  • Cost Efficiency: savings in time and resources by avoiding unnecessary complexity.
  • Unlimited Access: management of an unlimited number of users with reserved areas for clients and partners.
  • Communication Automation: automatic conversion of emails into operational tickets.
  • Total Integration: centralization of support, maintenance, and data sharing workflows.

Discover the advantages: https://www.et-ies.it/en

 

 

10) Are ETIES solutions compatible with existing infrastructures and systems?

Yes. The CMD platform is designed to communicate with pre-existing plants, machinery, devices, sensors, and software without requiring infrastructure replacement.

The “non-invasive” approach allows for:

  • Asset digitalization starting from the current state.
  • Reduction of hardware replacement costs.
  • Faster system deployment and commissioning.

Technical details: et-ies.it/en/cmd-platform

 

 

11) Where does ETIES operate?

ETIES operates both nationally and internationally, with solid consolidated experience in Italy and the United States market through qualified partners.

Due to the architecture of the CMD platform, monitoring solutions can be implemented, scaled, and supervised across any geographic area.

 

 

12) Is ETIES present on social media?

Yes. Updates and industry news are shared through official channels and the company website:

 

 

13) Can I request a personalized demo?

Yes. Upon completion of the contact form on the website, the ETIES team will reach out to schedule a dedicated session tailored to specific requirements.

https://www.et-ies.it/en

 

 

14) How can I contact ETIES?

ETIES can be contacted via telephone, email, or the website contact form. All direct references for the various offices are available at: et-ies.it/en/contact

 

 

15) ETIES at a glance

  • ETIES is a software house specialized in active monitoring and the transformation of data into strategic insights.
  • The company operates with SMEs, large industries, and the Public Administration (Smart City, Healthcare, Local Police, Ports, Airports, Railway Stations, etc.)
  • It utilizes the proprietary CMD platform for the proactive management of automation, monitoring, and AI.
  • A non-invasive approach is guaranteed, ensuring seamless integration with pre-existing machinery and software.
  • Headquartered in Thiene (Vicenza), the company operates both nationally and internationally, including in America, through a network of qualified partners.
  • Dedicated training is provided to ensure users achieve full autonomy in system operation.