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Our product

CMD platform

Our activity is grounded in our ability to monitor, connect, and interpret information coming from a wide range of contexts.

Our goal is to transform data into information, and information into intelligent, automated actions. This approach is enabled by CMD, our proprietary platform (registered with the SIAE – the Italian Authors and Publishers’ Society – as intellectual property), which serves as the technological core of ETIES’ projects.

What is CMD?

CMD integrates CRM, MES and Service Desk functions into a single solution, providing comprehensive management of data and business processes.
Thanks to its multi-protocol connector, CMD helps you easily collect, manage and display in an integrated way all the information coming from machines, plants and IoT devices, including:

Electrical energy

monitors consumption to reduce waste and increase efficiency

Water and heat consumption

analyzes flows and temperatures to optimize resource usage

Vibrations, temperature, pressure

monitors critical parameters to prevent failures and downtime

Machinery and plant status

supervises operation and sends alerts if malfunctions occur.

CMD not only collects data, it also provides advanced operational modules, such as:

Ticketing and digital reports • Maintenance management with configurable and customizable checklists • Kanban board • Conditional rules engines, alerts and automations • Machine Learning and Artificial Intelligence • Integrated chatbot • Active monitoring of machines, plants and IoT devices • Preventive and predictive analysis
Smart rules and automatic actions

CMD allows the creation of custom rules that trigger automatic email notifications, interoffice ticket generation, or specific automations when predefined conditions occur. This enables you to anticipate problems and take action before they become critical, reducing intervention time, costs, and operational risks.

Open and scalable architecture

CMD is a scalable and highly customizable platform. It integrates easily with any device, machine, plant, or software already in use in your company, ensuring full compatibility and maximum technological freedom. It is available both on-premise (on dedicated PCs provided by ETIES) and in the cloud, ensuring safe, continuous, and always up-to-date access.

Control room and customization

CMD’s control room provides a centralized supervision area where you can view information generated by data from any source, even when heterogeneous. If offers a clear and intuitive environment that enables full process control and prompt intervention when needed. One of ETIES greatest strengths is its ability to tailor CMD to every need: each project is adapted to the customer’s specific needs, ensuring flexibility, effectiveness, and complete integration.

Advantages

Unlimited number of users.

Integration with any device, plant, machinery, or software.

Immediately operational and modular solutions.

Analysis, monitoring, management, reporting, and automation in a single intuitive platform.

Conclusions

CMD is a platform that transforms data into decisions and actions. It is the vital link between monitoring, operational management, and automation – turning data to intelligence, and information into control.

Would you like to learn how to monitor your processes?

Ask for a customized demo version.